TAA - Client Offboarding FormThe Apricot Agency - Client OffboardingWe're sorry to see you go. The purpose of offboarding is to see how we did, answer any of your questions, and inform you of the steps to closing your account.Company NameEmailFirst NameLast NameWhy did you end your Marketing journey with The Apricot Agency?Are you planning to re-hire The Apricot Agency?If so, when?What was the main goal of your campaign? To generate high quality leads. To increase traffic to our website. To grow our brand awareness. To increase market share against competitors. To draw more traffic to our social media page. Other (Please Elaborate) -->Do you feel that The Apricot Agency was successful at achieving your goals?Overall, how did The Apricot Agency do?- Select -1 out of 52 out of 53 out of 54 out of 55 out of 5How would you rank the customer service you received from The Apricot Agency?- Select -1 out of 52 out of 53 out of 54 out of 55 out of 5How would you rank your campaign performance?- Select -1 out of 52 out of 53 out of 54 out of 55 out of 5N/AHow would you rank The Apricot Agency's creative?- Select -1 out of 52 out of 53 out of 54 out of 55 out of 5What work did The Apricot Agency complete for you? Website Banner Ads Paid Media - Google/Meta/MS Ads Marketing Strategy Copywriting OtherPlease rank and comment on your satisfaction with your website.- Select -1 out of 52 out of 53 out of 54 out of 55 out of 5N/ACommentsPlease rank and comment on your satisfaction with your banner ads.- Select -1 out of 52 out of 53 out of 54 out of 55 out of 5N/ACommentsPlease rank and comment on your satisfaction with your paid media (ie: Google Ads, Meta, MS_- Select -1 out of 52 out of 53 out of 54 out of 55 out of 5N/ACommentsPlease rank and comment on your satisfaction with your marketing strategy.- Select -1 out of 52 out of 53 out of 54 out of 55 out of 5N/ACommentsPlease rank and comment on your satisfaction with your copywriting.- Select -1 out of 52 out of 53 out of 54 out of 55 out of 5N/ACommentsPlease rank and comment on your satisfaction with any other project they worked on.- Select -1 out of 52 out of 53 out of 54 out of 55 out of 5N/ACommentsPlease rank and comment on The Apricot Agency's overall Marketing knowledge and guidance.- Select -1 out of 52 out of 53 out of 54 out of 55 out of 5N/ACommentsPlease rank and comment on The Apricot Agency's professionalism.- Select -1 out of 52 out of 53 out of 54 out of 55 out of 5N/ACommentsPlease rank and comment on The Apricot Agency's communication.- Select -1 out of 52 out of 53 out of 54 out of 55 out of 5N/ACommentsWould you hire The Apricot Agency again?- Select -Definitely NotPossibly - Price DependantPossiblyYes, Definitely.I'd look at other options / Unsure.CommentsThe Apricot Agency was easy to get ahold of.- Select -YesNoNot SureCommentsI trusted the decisions that The Apricot Agency made.- Select -YesNoNot SureCommentsThe Apricot Agency had new and innovative ideas.- Select -YesNoNot SureCommentsI felt that The Apricot Agency's fees were:- Select -Less than expected; What a steal!About right for the work performed.Higher than expected but their work/service was worth it.Too high.Unsure.CommentsI felt that The Apricot Agency was focused on their work.- Select -YesNoSometimesNot SureCommentsThe Apricot Agency completed work in a timely manner.- Select -YesNoSometimesNot SureCommentsWhat could we have done to retain your business?CommentsWhat improvements can we make to make your experience better?CommentsPlease rank and comment on The Apricot Agency's communication.- Select -1 out of 52 out of 53 out of 54 out of 55 out of 5N/AAny other advice for us?Duane is Funny Weird Too Serious Inappropriate at times. Confusing A weak marketer. A Marketing Expert/guru Pretty good... Asks me too much questions. A basketcase. Other.CommentsThis form is So boring Too long Not bad I understand why you need thisReferrals are huge. Do you have any referrals that we can contact for new business? If so, can you list below?- Select -I wouldn't refer you.Not right now but I'll think about it.Sure!Not sure.First NameLast NameEmailURLFirst NameLast NameEmailURLFirst NameLast NameEmailURLDoes the Apricot Agency have access to any of your accounts? Yes No UnsureWhich Ones? Google Ads Google Analytics Youtube Wordpress Wix / Editor Unbounce Item 1 Dropbox / Box Google Drive G-Suite Other Shared Drive Canva Adobe N/ADo you want to revoke access? Yes NoWill you revoke access or should we try? I will. Please try to remove yourself.Which accounts do you want to revoke access to? (Check Yes or No)Google Analytics Yes NoGoogle Ads Yes NoYoutube Yes NoWordpress Yes NoWix / Web Editor Yes NoUnbounce Yes NoDropbox / Box Yes NoGoogle Drive Yes NoG-Suite Yes NoOther Shared Drive Yes NoCanva Yes NoAdobe Yes NoWe take data seriously! Any data that we've gathered/possess and its usage is outlined in our privacy policy found at the bottom of each page at https://www.theapricotagency.com or directly at https://www.theapricotagency.com/privacy_policy/ and https://www.theapricotagency.com/terms_and_conditions/. Do you acknowledge and agree to these terms? If so, please fill out any questions in the comments or email the business owner at dsahadat@icloud.com. Yes No Not sureComments about Data / PrivacyDoes the Apricot Agency have access to any financial / billing / credit card information? Yes No UnsureWhich Ones? Visa Mastercard Amex Other N/ADo you want to revoke access? Yes NoWill you revoke access or should we try? I will. Please try to remove yourself.I want to revoke access from: Visa Mastercard Amex Other N/AProviding us with a few quotes would really help us. If you have any positive comments, please add them! Topics could include our service, google ad results, increase in sales, brand awareness, form submissions and calls...Anything we missed? Feel free to add any questions or comments in this space.Section BreakSome description about this section I have read and agree to the Terms and Conditions and Privacy PolicyTextarea I have read and agree to the Terms and Conditions and Privacy PolicySubmit Form
We're sorry to see you go.
The purpose of offboarding is to see how we did, answer any of your questions, and inform you of the steps to closing your account.
